Responsible Office

Job Responsibilities

• Act as the primary contact with the Insurance Authority (IA) on insurance brokerage regulatory matters, including enquiries, inspections and follow-ups.

• Ensure full compliance with all applicable laws, rules, regulations, codes, guidelines and IA requirements relevant to an insurance broker.

• Establish, maintain and update internal policies, procedures and controls; ensure effective implementation across the business.

• Perform ongoing compliance monitoring and periodic reviews; identify gaps, implement remediation plans and track completion.

• Provide compliance advice and practical guidance to management and staff; support compliance training and internal communication.

• Coordinate with internal departments (e.g. operations, admin, finance) to ensure smooth daily brokerage operations and consistent adherence to controls.

• Oversee/review relevant work of team members to ensure proper documentation, record-keeping and service standards are met.

• (Nice-to-have) Drive process improvement initiatives to enhance operational efficiency and reduce compliance/operational risks.

Job Requirements

• Must be a current Responsible Officer (RO) under an Insurance Broker Company in Hong Kong (not "RO eligible").

• RO licence scope must cover Life, General Insurance (GI) and ILAS.

• Minimum 5 years'relevant experience in the insurance industry with solid compliance exposure (broker / insurer / intermediary environment).

• Bachelor's degree or above.

• Strong knowledge of the IA regulatory framework and ability to deal with regulators profession.